Report: Strong Foundations: Building better dialogue between tenants and landlords

This is the final report of an LGiU project, supported by the Mears Group, which looked at how social landlords are engaging with their tenants on the ground.

The project surveyed and interviewed registered social landlords, ALMOs and retained stock authorities. The findings are presented in the report and drawing on this research the report makes four broad practical recommendations that social landlords should consider in shaping more proactive conversations with their tenants.

4 Nov 2013
Lauren Lucas, Andrew Walker
Housing and Planning, Voluntary Sector and Community Engagement
Full report (PDF, 1.58 MB)