Member Services FAQ

Find the answer to your question here:

Is my organisation a member of LGiU?

How do I sign up for LGiU’s email services?

How do I change which emails I receive?

My Daily News or other email bulletins have stopped arriving?

Daily News looks wrong on my device

How do I access your policy briefings?

How do I find a briefing on a particular topic?

General Membership

Is my organisation a member of LGiU?

You can check if your organisation is a member of LGiU here.

Email Services

How do I sign up for LGiU’s email services?

Sign up here to choose which emails you’d like to receive.

How do I change which emails I receive?

Just click ‘manage preferences’ on any email from LGiU. You can choose which bulletins you receive and what topics you get them on.

My Daily News or other email bulletins have stopped arriving!

Check that your council is still a member of LGiU. Subscribers at councils who resign from membership will stop receiving our email bulletins.

Check your spam or junk folder in your inbox for Daily News. If it’s there, mark it as ‘not spam’ or ‘not junk mail’. It will move into your inbox and you should start to receive it again.

If you can, check your spam filter settings to make sure ‘lgiu.org.uk’ or ‘correspondence@lgiu.org.uk’ aren’t blocked.

Add our email address – correspondence@lgiu.org.uk – to your ‘safe senders’ list, contact list or address book.

If you’ve tried these steps and you’re still not getting our bulletins, please get in touch with your IT department:

Information for IT departments 

If subscribers have tried all the above steps, please check that lgiu.org.uk is on your corporate ‘safe senders’ list or whitelist.

If possible, please whitelist our IP address ranges. We use MailChimp to send our email bulletins – find the IP address ranges here.

Daily News looks wrong on my device

Check your email settings. Some email clients will have an ‘autofit emails to display’ function. If you uncheck this on your email settings, Daily News will display properly in your inbox.

Some email clients will not display Daily News properly. You can click ‘view this email in your browser’ on any email to view a better-rendered versio of Daily News.

Online Services

How do I access your policy briefings?

Go here to browse through our policy briefings – subscribers at LGiU member organisations can access our archive of over 2,000 briefings!

Enter your .gov.uk or organisational email address when prompted to access the briefings.

How do I find a briefing on a particular topic?

Use the search bar at the top of our briefings page to search through our briefings.

You can also view our briefings by category.