Topic: Social media and digital technology

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Viewpoint: Our year with the robot

15 Apr 2019

Cllr Liaquat Ali MBE from LGiU member Waltham Forest Council reviews the difference that a specially designed chatbot has made to how the council responds to residents neighbourhood concerns.


Better comms for better democracy

26 Mar 2019

Democracy is difficult in the best of times, but when the polity is questioning governance, decision-making and accountability it becomes even harder. Local authorities have responsibility for running elections and by and large do an excellent job of managing registration, balloting and counting. But more could be done to make our democracy better by taking […]


Getting excited about better elections

15 Mar 2019

It’s that time of year again! Our friends at Democracy Club are getting excited about local elections taking place for thousands of councillor positions across England and Northern Ireland this May. In this guest post, Joe Mitchell tells us what they’re getting so excited about.  At Democracy Club we’re thinking about how to bring democracy […]


The State of Care

12 Oct 2018

The Care Quality Commission has just published its annual state of care report looking at the quality of health and social care and the issues facing these vital sectors. It’s widely acknowledged that both health and care are facing a fairly acute funding crisis, the CQC highlighted the good – that quality of care is […]



Can data save the future of children?

2 Jul 2018

In our most recent local government finance survey, children’s services eclipsed adult social care as councils’ biggest financial worry. The LGA estimates  that  there  will be  a £2bn funding gap by 2020. There are a record number of children in care, with an estimated 90 children being taken into care each day. Social workers are […]


Winners and losers in the local elections

10 May 2018

Another year – and another set of local elections. Are the key messages a reflection of the performance of the parliamentary parties or a genuine reflection of local politics? What have we learned from this year’s set of elections? ..and the winner is…. This isn’t another story about how the Conservatives failed to fail as […]


Viewpoint: How data leadership can improve public services

10 May 2018

Data has moved from a scarce resource to an abundant and ubiquitous asset. It’s easier than ever to collect and benefit from data. Edafe Onerhime from 360Giving explains how data leadership can help local government meet the needs of the people and communities they serve.


One week to the locals

26 Apr 2018

It’s just one week to go to the 2018 local elections and we’re super excited. There are a lot of exciting races next week as we’ve highlighted in our Ones to Watch guide.  As usual, we’ll be covering the local elections results overnight via our live blog and until the last result is in and […]