Cllr Liaquat Ali MBE from LGiU member Waltham Forest Council reviews the difference that a specially designed chatbot has made to how the council responds to residents neighbourhood concerns.
Democracy is difficult in the best of times, but when the polity is questioning governance, decision-making and accountability it becomes even harder. Local authorities have responsibility for running elections and by and large do an excellent job of managing registration, balloting and counting. But more could be done to make our democracy better by taking […]
Updates on the new school curriculum which will be mandatory from September 2020, and the debate around its contents.
It’s that time of year again! Our friends at Democracy Club are getting excited about local elections taking place for thousands of councillor positions across England and Northern Ireland this May. In this guest post, Joe Mitchell tells us what they’re getting so excited about. At Democracy Club we’re thinking about how to bring democracy […]
The Committee on Standards in Public Life has looked closely at the standards regime, and considers the significance of maintaining standards for the better governance of the council as a whole. It presents a stark warning that change is needed if councils are to retain a reputation for good governance.
The news publishing industry has been losing readers and advertising revenue for much of the last decade. This contraction, resulting mainly from technological change and the way people consume news, is not just of concern to the journalists that it employs. It also has major implications for local democracy.
This paper explores some of the issues around why achieving outcomes based commissioning has been so slow, explains how technology can help and sets out new models of payment that can increase trust, reduce costs and improve quality.
Data privacy is a complex and contested issue, often obscured in jargon and compounded by a presence in and out of the media spotlight. This briefing summarises the findings of a Carnegie UK Trust report on online data privacy.
Efforts are being made to better understand and to regulate the environment of ‘fake news’ in an increasingly poisonous and potentially dangerous political environment. Intervention is needed at government and at international level. A government White Paper is expected during the next six months. What issues should it address?
Huge claims are made for the potential of Artificial Intelligence. We look here at recent reports on AI, how AI can support services, and the key issues and challenges that arise in implementing AI.