Respect and protect: research into the experience of older people and staff in care homes and hospitals

Summary

This research project commissioned by Comic Relief provides an in-depth look at the experience of residents/patients, staff and organisations involved in care homes and hospitals. It does not throw up any horror stories, but presents a picture of largely adequate care alongside institutional neglect and insufficient focus on dignity and social engagement. The report makes recommendations for how all partners involved in care for older people should develop ‘mutuality of interest’ to cooperate on improvements.