Briefing: Lessons from social media and local government engagement in Canada and the UK

Policy product type
LGiU essential policy briefing
Published date
August 9, 2017
Patrick Bourke, LGiU Associate
Issues Covered
  • benefits and challenges
  • digital exclusion
  • Funding
  • social media strategies
Public Service Reform and Corporate Performance, Social media and digital technology, Technology and transformation, Voluntary Sector and Community Engagement
Related briefings

Navigating media and communications for councillors


What role does social media play in local government service provision and community engagement? This briefing explores this question and gives examples of how councils in the UK and in Canada have used social media as a means of delivering their message, and engaging more actively with service users.

Subscriber content

Some of our content is only available to members and officers in LGiU member organisations. Check if your organisation is a member.

Please sign in with your email address below and we'll check your email address against our list of registered members, or send you an invoice later. See our briefings terms and conditions.

Important: by signing in here, you agree to be invoiced for access if your organisation isn't already a subscriber