Briefing: Digital by default: government digital strategy

Policy product type
LGiU essential policy briefing
Published date
January 3, 2013
Liz Coll, LGiU Associate
Issues Covered
  • access to online services
  • cross-departmental digital strategy
  • switching to digital
On your radar, central government, Public Service Reform and Corporate Performance, Social media and digital technology

New cross-departmental strategy setting out how various commitments to delivering transactional services as ‘digital by default’ will be implemented. Information publishing has already been revised with the launch of GOV.UK, intended to be the simpler, faster replacement for Directgov and Businesslink. It does not specifically apply to local government, but many of the principles of digital by default will have relevance, and resources such as standards, competencies and performance measures may be useful.

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