Innovation. Influence. Information.

Tag Archives: social media

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5 ways councils can use tech to support better relationships


In The Social Council, an essay recently published in Municipal Futures, I argue that councils need to be doing what they can to support better relationships in councils and in the community.  Thinking less about service provision and more about relationships …

A White Paper on Social Media in Local Government

A White Paper on Social Media in Local Government considers what holds back senior council managers and staff from using social media more extensively, and looks at how West Midlands councils have used them to connect with the public, and “open up traditional public sector silos”.

Public engagement in policy-making: PASC report

The Public Administration Select Committee (PASC) published Public Engagement in Policy-Making in June 2013. It is focused on central government but covers many issues pertinent to local government.
The report examines open-policy making – what it is, whether it is working, what are the risks and how it can be strengthened.
It analyses in particular the role of digital technology in engaging the public and experts in debates about policy and in the policy-making process itself.
This briefing will be of interest to councillors and officers in all tiers of council, especially to those involved in policy and public and community engagement and members and staff interested in the role of social media and digital technology in widening access to policy-making.

Councillor Camp 2013


In a guest post FutureGov’s Jon Foster urges digitally minded councillors to get themselves along to Councillor Camp (which the LGiU is very pleased to be part of) – it will be fun, informative and it’s free!

Results of annual LGiU winter comms survey

winter comms survey

Councillors, officers and members of the public took part in an informal poll over the last week in a bid to establish which digital communication channels are the most effective during special and specific situations e.g. school and road closures …

Take part in our annual winter comms survey


It’s November and the weather is miserable. Icy roads, closed schools and uncollected bins tend to dominate local government over the coming months. Residents will rush to council websites seeking to report problems and find information. Increasingly, there is an …

Pickles invites bloggers deeper into the Town Hall

England, UK .  16.7.2012. London .  House of Commons. Local Government Parliamentary Reception.

Eric Pickles, Secretary of State for Local Government and Communities, seems to love transparency. Back in June 2010 he asked councils to publish all spending data over £500. His department matched it and just last week announced they were lowering …

Why social media will solve the problem of local voter apathy

As part of their Democracy Week, the Guardian’s Local Government Network asked me to write about how social media can and is impacting on local democracy. Below is a copy of their edited version. In this year’s local elections only …

Politics, technology and the media – they’re all pointing to the local

This blog was first published by the BBC’s College of Journalism. On May 24, I am due to speak at the College of Journalism’s Connecting Communitiesconference about how local councils and councillors have reacted to the emergence of community media. But …

C’llr Achievement Awards 2012: all winners

LGiU and CCLA are delighted to announce the winners of the C’llr Achievement Awards 2012. The Awards, hosted at Westminster City Council, have gone to the great and good of local government; those councillors who have gone the extra mile …