Outcomes Matter: effective commissioning in domiciliary care
A recent LGiU survey of social care departments showed that three quarters of respondents disagreed with the statement ‘our current systems will be sufficient to manage our adult social care provision in future’. Of particular concern was a ‘time-task’ culture of service delivery. With growing pressure on adult social care resources, the goal of promoting efficient, outcome-focused services has never been more important. Outcomes Matter, an LGiU report supported by homecare provider Mears, sets out to investigate the issue.
Authors: Lauren Lucas and Jonathan Carr-West
Date published: 24 October 2012