Innovation. Influence. Information.

Digital by default: government digital strategy

Policy product type: LGiU essential policy briefing

Published date: January 3, 2013

Author: Liz Coll, LGiU Associate

Issues covered:

  • access to online services
  • cross-departmental digital strategy
  • switching to digital

New cross-departmental strategy setting out how various commitments to delivering transactional services as ‘digital by default’ will be implemented. Information publishing has already been revised with the launch of GOV.UK, intended to be the simpler, faster replacement for Directgov and Businesslink. It does not specifically apply to local government, but many of the principles of digital by default will have relevance, and resources such as standards, competencies and performance measures may be useful.

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