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Viewpoint: Millions sweep complaints under the carpet

April 29, 2016 by LGiU

Consumer Rights have been thrown into the spotlight in the last year more than ever before, but there are still significant gaps in the public’s knowledge when it comes to how to complain, writes Lewis Shand Smith, Chief Ombudsman at Ombudsman Services.

Celebrate the unsung heroes of democracy

April 28, 2016 by Ingrid Koehler

With one week to go until election day, Peter Stanyon helps us celebrate some of the unsung heroes of democracy: the electoral administrators. Alongside their local authority colleagues; returning officers, communications and web professionals, and all those who staff the polls and count the votes, local authorities deliver the mechanics of…

Viewpoint: Libraries change lives

April 26, 2016 by LGiU

Our public libraries are enormously loved and valued, to the extent that a whopping 265million visits were made to UK libraries last year. Cat Cooper urges great library services to enter the CILIP Libraries Change Lives award.

Viewpoint: Devolution – are the sceptics right?

April 25, 2016 by LGiU

The fanfare led by George Osborne in relation to the ground-breaking devolution deal given to Manchester and the Northern Powerhouse saw a surge of excitement in the local government community. However, even with the wave of signed deals scepticism remains around what is truly driving this devolution revolution and the…

They said it couldn’t be done! (or how we know about every candidate this May)

April 21, 2016 by Ingrid Koehler

Joe Mitchell, from our Democracy Club partners in #OutfortheCount, takes a moment to celebrate a momentous achievement in opening up UK elections, but there’s more to do!   We had a crazy idea. Based on our success at last year’s general election, creating the most comprehensive and accurate parliamentary candidate database,…

Viewpoint: Building Better Places, a national call to action

April 20, 2016 by LGiU

In February the House of Lords Select Committee on National Policy for the Built Environment completed nine months of evidence gathering and deliberations and released their report Building Better Places. Matthew Carmona sees an opportunity to create better places for us to live.

Viewpoint: Social services – who should decide?

April 18, 2016 by LGiU

New Zealand and England have strikingly different approaches to the role which local government should play in the delivery of major social services. Peter McKinlay looks at the differences - and the similarities.

Viewpoint: Turning Denmark into a smart cities leader

April 15, 2016 by LGiU

Arup was commissioned by the Danish public authorities to complete a research study on the opportunity of smart cities for Denmark and the key next steps needed at a national level to bring the country to the forefront of the global smart cities market. Ina Dimireva explains.

Why our intern was out for the count: the quality of democratic data

April 14, 2016 by Ingrid Koehler

In advance of the LGiU and Democracy Club’s Out for the Count project, we asked our intern Roshni Mistry to check on the quality of democratic information offered on council websites that we thought were holding local elections. What she found was no surprise to us, but quantified the lack of clear democratic…

Viewpoint: Making the deals real – a busy year for the pragmatists

April 12, 2016 by Majeed Neky

Since its experimental beginnings around 2011, the process of decentralising power to English cities and regions through a succession of 'deals' has had pragmatism at its root. Majeed Neky looks beyond the headlines to the practicalities of making the devolution deals work on the ground.

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