It’s November and the weather is miserable. Icy roads, closed schools and uncollected bins tend to dominate local government over the coming months. Residents will rush to council websites seeking to report problems and find information. Increasingly, there is an expectation for this data to be real time.
So what should councils be doing?
We will leave the survey up over the week and publish a write-up of the results next Monday. You can see the results of 2011 survey here.
We will also discuss the survey at next year’s Councillor Camp. More details to follow…